If you have supplied us with an email address we will send you an email letting you know your parcel has been dispatched. Orders are dispatched at 2PM each working day. (If you don't receive an email please check your junk mail.)
All our deliveries are sent via Royal Mail and in the UK will arrive with your normal post. View our estimated delivery times.
Some orders are too large for letter boxes. If you are out when your postie comes it is likely that your parcel will either be with a neighbour, in your safe place, or at your local sorting office.
If your parcel has not turned up after your estimated delivery time, or you think you may have made an error in your delivery address, please call our friendly team on 0345 230 2124 / 01548 830 560 or +44 1548 830 560 (international customers).
Our friendly support team are here to help, so please do contact us.